We were in the K of P store today to buy a keyboard and some music and Matthew Phillips, Dept. Manager (band and orchestra) helped us. The store was busy, we had 3 of our children with us, and he did a wonderful job of helping us with everything we needed in a timely manner (I think he found the books we needed in a matter of minutes). He was friendly, polite, knowledgeable and helpful. In a day when customer service is almost non existent, Matthew’s dedication was very much appreciated! My husband and I have not been into your store in years, but we will not hesitate to come back in for our children’s music/instrument needs.