Thank you so much for taking the time to call today, after I left a voice-mail message describing the superb service of both Scott Salyer and Ryan Sudol in Sarasota, Florida. My call was made simply due to the fact that they earned the recognition.
Having been a long time customer of Sam Ash in New York, now in Florida, I didn’t have the same expectations of the professional and courteous service I was so accustomed to in NY.
This couldn’t be further from the truth. These two gentlemen, exemplify, and further confirm why I’ve been purchasing all of my equipment for many years from your company. As a professional musician, service after the sale is just as important as product knowledge in selecting specific gear. Ash has always been there for me; loyalty does indeed matter !!
Scott and Ryan , in my humble opinion, epitomizes the highest level of customer service that I’ve come to know, expect, and appreciate from Sam Ash.
While having known, and feeling a true sense of sorrow over the loss of Paul, I am delighted that you’ve celebrated your 90th year in business; no doubt due to the unparalleled level of service of representatives such as Scott and Ryan.
Wishing you many years of continued success,