I’m writing to recognize your employee Glenn Jones Jr., Sales Engineer, at the store on 14200 Beach Boulevard, Westminster, CA. I went in looking for a pair of studio monitors and a sub that weren’t in stock there. Instead of sending me away to another location, he took care of ordering it for me immediately while matching Amazon Prime 2 day shipping. It’s refreshing to go into a store where employees take pride in their work and go out of their way to make sure their customers get what they came in for. He’s shifted my opinion of your business from neutral to positive, and I’ll definitely buy my future gear at Sam Ash! Great job!