Dear Help Representative,

I have had a very good experience with online ordering and also with phone support and I would like to pass along my appreciation.Could you please forward this email to the supervisor for Tyson, who answered my questions about guitars and accessories by phone on 4/5/14? I asked many questions and in the end I placed a small order because I only really needed a gig bag. Tyson was knowledgeable, professional and very patient with all my inquiries, in spite of the fact that I placed a small order.Also, – an unrelated subject – I am very happy with the product I purchased the week before the Ibanez AW 250 Artwood guitar. Once again, thanks very much for all your help
Best wishes