Dear Mr. Kloska:
I just wanted to share a great experience I had in purchasing a drum kit from Mr. Giliberto.
I called your Lombard store on Wednesday, February 18th. I spoke with a very friendly individual named Dominic. He said I would need to speak with Nick who would be in the store on the 19th. Sure enough, Nick called me yesterday morning. I told him what I wanted to buy. He said he would special order my kit after he spoke with the sales rep. A short time later, Nick called back and informed me that the process was underway. I told Nick that I would come to the store on Friday and firm things up with my payment.
Upon meeting Nick, I was greeted by a warm courteous individual who before starting anything, got me a cup of coffee. He then proceeded with the paperwork. I really appreciated the Veteran’s discount I was given. In addition to that, because I am a repeat customer (two other drum kits), Nick graciously included a Zildjian tee shirt in the purchase.
To say that I am a happy customer is putting it mild. Upon its arrival, I will be the proud owner of a Sonor Ascent Jazz kit. Nick (and let’s not forget Dominic either) made the whole process smooth and enjoyable.
I would not hesitate at all in recommending this store as a source for their percussion needs.