Dear Mr. Ash,

It was a pleasure speaking with you on the phone a few weeks ago. As I told you I have been purchasing guitars from your family for many years. I wanted to share with you how nice an experience it was buying a digital piano from your Margate store. Michael Bentivenga presented himself in a very professional manner and was very knowledgeable and respectful. He also delivered the piano to my home and set it up which was very important to me. As always thank you for your kindness.