Stopped in to the Colonial Orlando store to repair my son’s Tenor sax. The repair person (Jeremy) did and outstanding job and while we were waiting had the pleasure to meet Cole Curtis. He was friendly, knowledgeable and a true ASSET to your company. In these day where customer service sometimes gets put to the side, he was amazing in every aspect. He allowed my son to try out a different tenor while we were waiting, and had excellent comments and suggestions about the products he was showing us. When we get into the market to purchase another sax for Coltin, we will definately seek out Cole. As a Manager myself, I just wanted to let you know what a GEM you have in this location.