On December 19, 2014 I had the great pleasure of meeting and being helped by Gary Brooks, General Manager of the Franklin Mills Circle, Philadelphia, PA 19154 Store. The previous day I purchased a guitar that was to be shipped to your Franklin Mills Circle Store and was still unsure that I made the right decision. Gary came to my rescue, spent the time with me to understand my music needs and my price range. He recommended an Ibanez Acoustic Parlor Guitar, model AVN1-BS, which I purchased and am very pleased with.
Gary’s demeanor, sincerity and willingness to help went beyond the call of duty. His honesty made me feel like I made a new friend, which I have.
Sam, Gary is a great asset to Sam Ash Quikship Corp. and a mentor not only to his staff and peers but also to the customers who enter his store. He carries on the Sam Ash Legacy; to make a customer’s experience the very best it can be. I am a truly satisfied customer.
My most sincere thanks,