I would like to take a moment to thank the people at Sam Ash here in San Antonio. I recently purchased a Les Paul at their store and had an issue with one of the bridge posts not being seated properly. They took the GTR in and attempted to repair it, but the post kept coming loose after stringing it up. After three attempts and the repair not holding I took the Guitar back for an exchange. Fully expecting to have to get upset in order to get what I wanted, they completely surprised me by offering to have a replacement guitar “Overnight” shipped from their warehouse in Florida and in my hands by the next day. I have to say that there just aren’t many places you can go anymore and find people, that work in retail, that are more concerned about how the customer feels rather than their numbers. Kudos Sam Ash Music . Stores. You now have a very dedicated and loyal customer in me.