I don’t write compliments that often, but I received super service from Danny, and Vince at your Ontario store. I bought an Ovation, and I wasn’t happy with it. I returned it, and received the most gracious service and assistance. I was overwhelmed.

I have bought various instruments and musical supplies from that store for about 8-10 years. Sam as should be proud of their employees at that location.

By the way I would like to compliment the young man with dredlocks who assisted me on the original purchase when I bought two guitars. I am embossed to say that I can’t remember his name, but he was also very knowledgeable and helpful.

Thanks Sam Ash for your excellent customer support.