I just wanted to acknowledge the great service I have received from Alan Thomas.
There was an error in my order and Alan came up with a quick and creative solution the problem.
Too often now, customer service in general is filled with “I can’t do this,” lack of knowledge, or the worst – people who act like experts at something they know very little about.
My experience with Alan was like a breath of fresh air.
It’s great to feeling when you know someone actually wants to treat you like you matter.
I am the leader of a band at Disney World
I buy a lot of equipment and I can get it anywhere now.
Alan is my first call.