Hi Randy,

Just a quick note to let you know how pleased I was with your guitar tech Dave Waldroop’s service today. I was in a bit of a pinch and in need of new strings. He was able to accommodate my needs while I took a break during my workday to drop off my guitar and later pick it up. He was so friendly and took the time to listen to my other concerns regarding my guitar. I live in St. Petersburg and don’t often get to Sam Ash because of the distance, but it was certainly worth it today.

The employees at the front were also super helpful and friendly.

Wanted to pass it along as I always feel like bosses should know that their employees are doing wonderful work.

Best,