‘Just a note of compliment, regarding one of your staff. Between last Friday and today, I was very ably helped by Justin Jones, regarding an inter-state delivery issue. Mr Jones went way above the call of duty to find information and a potential solution to a snag I ran into.
Suffice it to say my opinion is you have just the right person in dealing with the public in Justin. Helpful, resourceful, and diplomatic. When’s the last time the guy was considered for a raise? (No, I’m not a relative or friend!)
Anyway, a good man you have there, and I thought you’d like to know!