I was in yesterday early afternoon and had a great experience working with Andrew (goes by Andy). I was about ready to throw the towel in when looking for some things I needed for my violin (which I am very new to). If I would have left discouraged I would probably never had returned to the store however with the patient help and multiple tries of various parts from Andy I was able get what I needed and will be back to the store in the near future.
Hope you have a wonderful Friday!!