My Experience with A Sam Ash Store

I just wanted to share my wonderful experience with Sam Ash. My wireless microphone was not working properly and Mark Hans was assisting me. He working on my system for over 30 minutes and was not able to fix it. Unfortunately, I did not have my receipt; however, he was able to find and print a copy for me. He saw that I was a little perplexed and recommended I contact EV directly because it was still under warranty. After all, of my dilemma, he was able to sell me another EV wireless microphone with ease. The store manager, Surendra Ramdehal, was very helpful and accommodating as well. It was just a good experience.