I have been a customer of yours for quite some time and have always enjoyed shopping at the Raleigh, NC location on Capital Blvd.
My wife and I went to find her a microphone this past Monday, to help her with her rekindled passion for singing.
We knew nothing about microphones but wanted something decent and that was better than the “Target” mic we had.
We were fortunate enough to have Jasmine Battle assist us with our purchase.
Jasmine was awesome!! She was friendly, knowledgeable, patient and passionate about singing and the technology behind the microphones.
She asked us some great qualifying questions and provided my wife with several different mic options that she was able to sing into and hear the differences.
We decided on a Sennheiser e835 and are pleased with our purchase.
We were more pleased with the outstanding customer service experience we received from Jasmine. Please pass on our sincere gratitude for her time and knowledge of her craft.
Our only suggestion that would have improved the experience would be for the store to have a dedicated area or sound friendly corner for singers to try out their mics. Jasmine, bless her heart, had a time trying to find a place to plug into. She overcame and adapted and maintained her professionalism with a smile.
We will definitely return to your store for our future musical needs.