Dear Mr. Moore,

I would like to take a couple minutes to “brag” on Dave, ext. 2253. I called Dave on Thursday regarding a tuba and he gave me wonderful information. After speaking with my daughter, we decided to order the tuba. He said he would get it to me by Monday and when I got home on Friday—–the tuba had already been delivered. I am a greatly satisfied customer and wanted to let you know about this GREAT experience. I will certainly “spread the word” around.

Thank you,