My name is Brandon L. and I live in San Antonio, Texas. I recently purchased a pre-owned 88-key KORG SP-25 digital piano and a very new KORG Minilogue in the past 2 weeks at the 25 NE I 410 Loop location here in SA.
I am very happy to tell you that my several visits over the past few weeks have been some of the best customer service I’ve ever had. I never do things like this but I just have to- Roland P., Ken … G?, Mario T. in the keyboard department, and finally Angela Perez (who gave me your email at the customer service desk) were all so nice I even felt a little guilty pestering them with so many questions and eventually a small issue I had with my Minilogue- They helped me every step of the way with big smiles on their faces. I’ve worked in customer service for a long time and I can confidently say you’ve got some great people in that store. Maybe if there were a few more on staff they could prevent any more negative reviews. The service was worth the wait times though, and I love that there are plenty of demos to keep me entertained 🙂