I was a customer recently at Sam Ash in Raleigh, and wanted to share my compliments regarding the wonderful service I received.  I returned a keyboard we had purchased for a Christmas present – Andy Cooke facilitated the return graciously and with wonderful professionalism.  He is a great asset to your business, and presents the face of what every service company strives for.    Whenever we need music instruments or technology I the future, we shall return – but will always refer people to Sam Ash, because of Andy Cooke.   Sincerely,