I would just like to give a big thumbs up to the crew at the Sam Ash San Antonio TX store. I purchased a Gibson Les Paul studio and wasn’t satisfied with it. I took it back and exchanged it for a PRS Santana SE model. thanks to the sales rep Shane, and Todd the store manager, I am a very happy camper! They were very happy to work with me and made sure I was satisfied. I have no doubt I will return for any future purchases because of them. Thank you very much guys.